OPEN SHOP CONTRACTING ALBERTA Calgary based McIntyre Crane & Rigging Ltd. provides personalized service and responsiveness Canadian Design and Construction Report special feature Calgary based McIntyre Crane & Rig- ging Ltd. offers a full range of equip- ment and services to meet clients’ demands. As a smaller, open shop con- tractor, the company provides personal- ized service. Dallas McIntyre, company founder and president, says that with time, McIntyre has added equipment that “al- lows us to be a bit better at dealing with all our clients’ needs. We can now transport larger loads as well as set big- ger loads or higher and further away with our 100 tonne crane.” While there are larger companies who offer similar services, McIntyre says the clients he deals with appreci- ate a more personal service level. He says they also understand that safety, quality and commitment reflect individ- uals, not the company size. “Our com- mitment is to treat people the way we want to be treated, to find solutions and then get the work done and to do what we say we are going to do.” McIntyre employs 10 and all of his clients have direct access to him di- rectly. “My card has my personal cell phone number on it and I can be reached on it 24/7. Dealing this directly clients are never caught up in red tape or finding the right person to speak with.” He says he and his staff all do the best job they can and says they hold themselves accountable. While the company must have policies and proce- dures in place to protect clients, em- ployees, and the general public, he says staff are given the authority to treat each client as an individual and each job or project as its own. This does not mean the company lacks expertise or experience in creating its policies and procedures. Rather, McIntyre says his company has built its safety manuals, not only from its own operating procedures but also off of the policies of larger companies McIntyre works for. “This gives us the advantage of all the best of the best policies, pro- cedures and practices to incorporate into our safety culture.” 40 – March 2016 — The Canadian Design and Construction Report