FENESTRATION CANADA
Douglas Window & Door Inc. achieves
success with exceptional product,
unparalleled installation service
Canadian Design and Construction Report special feature
Christopher George began his entrepreneurial journey
with a small renovation company and then found his niche
in the window and door industry. He started Douglas Win-
dow & Door Inc. with the intent of providing clients not
only with an exceptional product, but also an unparalleled
installation service.

With an emphasis on integrity and dependability,
George quickly built a reputation in the industry. As a result,
the business experienced significant growth, allowing him
to hire and train what he calls “an exceptional team that
whole heartedly embodies the Douglas brand.” Today, the
team serves clients throughout the London, ON area and
beyond. Initially, George had a hands-on role in training both
sales staff and installers. However, the company’s expan-
26 – June 2017 — The Canadian Design and Construction Report
CANADA'S sion has required him to shift his focus to other business
aspects. George says he was confident in passing the
torch to his “experienced team whose professionalism,
passion and dedication to service is unmatched in the in-
dustry.” “Our company is a success, largely due to our culture
and staff,” he says. “By empowering people to make deci-
sions, engaging their entrepreneurial spirit and trusting
them to do what is right, we’ve developed a team that is
committed to our clients.”
George says the Douglas team recognizes that anyone
can sell a window; what is truly important, and where com-
panies differ, is what happens after. He says Douglas Win-
dow & Door Inc. strives to provide more than just a service,
instead the team works to sell an experience first and a
product second – a tactic that has proved to be successful
in establishing lasting customer relationships.