Truth Hardware innovates with operating hardware engineered solutions for doors and windows CaDCR special feature Truth Hardware, North America’s leading designer and manufacturer of quality operating hardware for doors and windows, traces its ori- gins to the early 1900s and its focus on window hard- ware to the late 1950s. The company is headquartered in Owatonna, MN, but has al- ways done extensive busi- ness in the Canadian market. Marketing support man- ager Matt Kottke says Truth tries to turn the challenges the industry faces into opportunities. “Whether it be the codes and test requirements surrounding the new larger, heavier, more robust energy efficient window systems, or simply the economy as a whole - Truth Hardware is in a position to work with our customers to help them de- velop engineered solutions to meet these challenges, pass these codes, expand their product offering and in- crease their market share,” he says. Kottke adds that Truth works closely with customers who are constantly pushing the envelope on what their window and door systems can do. He points to some of the new products Truth has re- cently introduced, including a high performance case- ment hinge allowing manufacturers to build window sashes upwards of 140 pounds, a combination sash lock and tilt latch, and a multi-point locking system for swing- ing patio doors with the deadbolt above the handle for easier access. “New windows codes suggest mecha- nisms to limit window openings but with a built-in ability to release in an emergency,” Kottke says. “There was an option on the market for sliding windows but not for hinged so our development of that helped clients and filled a market gap.” Kottke says Truth develops innovative solutions through time and research spent delving into the client’s needs. “Once we understand the needs we can look at the marketplace, see what works and what doesn’t, what is missing, and develop new solutions.” Understanding it is often building code changes that 58 – Spring 2013 — The Canadian Design and Construction Report drive client needs Truth is po- sitioned to find solutions to meet those changing needs. “We have the most extensive group of product specialists and design engineers,” he said. “Our clients look to us early in their design stages to use our knowledge and en- sure we will have products there to support them.” While Kottke says one- on-one client consultation is the best and most effective support, a newly designed website has recently been launched which provides ad- ditional resources, including videos, a full technical prod- uct catalog, and a customer portal for online ordering and order tracking. “We are more than just a manufacturer of quality hard- ware,” says Kottke. “We are a strategic partner to our customers by supplying engineered solutions to meet their needs. Being reliable and responsive are two of the main characteristics that help set Truth apart from our counterparts.” With security, energy efficiency, and product durability at the forefront of everyone’s mind, Kottke says Truth Hardware continues to meet and exceed the expecta- tions of its customers with quality products that are reli- able and aesthetically pleasing in their design, function and finish. For more information, visit truth.com.